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820 Loop Rd. Knoxville, TN 37934
**See below for Privacy policy & Terms and Conditions
865-312-8777
Privacy Policy
Privacy Policy
Effective Date: 1/6/2025
Introduction
Samar I Insurance Agency ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with us. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, address, phone number, email, and other identifying information you provide.
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Financial Information: Payment details required to process transactions.
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Technical Information: IP address, browser type, device information, and cookies collected when visiting our website.
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Communication Information: Details collected through SMS or email interactions.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide quotes, process transactions, and deliver insurance services.
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To communicate updates, reminders, and important notifications regarding your policy.
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To comply with legal and regulatory requirements.
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To improve our services, website functionality, and customer experience.
3. How We Share Your Information
Samar I Insurance Agency does not share phone numbers collected for SMS consent with third parties or affiliates for marketing purposes. We may share your information in the following cases:
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With trusted service providers who assist in processing claims or providing services.
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When required by law or to protect against fraud or unauthorized activity.
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With your consent or at your direction.
4. SMS and Email Communications
We may send SMS or email communications related to your insurance policy, reminders, and updates.
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You may opt out of SMS messages at any time by replying STOP to our messages.
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Email preferences can be managed by following unsubscribe links in emails.
5. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your data from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience, analyze website usage, and personalize content. You can adjust cookie preferences through your browser settings.
7. Your Privacy Rights
You have the right to:
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Access, update, or delete your personal information.
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Request information about how your data is used.
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Opt out of marketing communications.
To exercise these rights, please contact us using the details provided below.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from minors.
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on our website with the effective date indicated. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
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Samar I Insurance Agency
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Address: 820 Loop Rd Knoxville TN 37934
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Phone:865-312-8777
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Email: team@insurewithsamar.com
Thank you for trusting Samar I Insurance Agency with your information.
Terms and Conditions for SMS Messaging
By subscribing to receive SMS messages from Samar I Insurance Agency, you agree to the following Terms and Conditions. Please read them carefully.
1. Opt-In Process: To receive SMS updates from us, you must opt-in by texting INSURANCE to 865-312-8777. After opting in, you will receive a confirmation message, which will inform you of the message frequency and any associated charges (e.g., message and data rates may apply).
2. Opt-Out Process: You may opt-out of receiving SMS messages at any time by replying "STOP" to 865-312-8777. Upon opting out, you will no longer receive SMS communications from us. You may also text "HELP" for assistance or to get information on how to re-opt-in.
3. Frequency of Messages: You will receive up to 2 messages per week. This frequency may change over time, and if it does, we will notify you in advance.
4. Message & Data Rates: Standard message and data rates may apply when you send or receive messages in connection with our SMS service. The rate depends on your mobile carrier and your plan. Please check with your carrier for details.
5. Use of Data: We collect your phone number when you opt-in for SMS services. This information will only be used for the purpose of sending you SMS alerts, promotions, and updates about our products and services. We will not share, sell, or rent your information to third parties. All personal data will be treated in accordance with our Privacy Policy.
6. Data Protection & Privacy: We take your privacy seriously. All personal information you provide is stored securely and will not be shared without your consent, except where required by law. Your personal data will not be used for any purpose other than sending you the SMS messages you have subscribed to.
7. Restrictions on Use: You agree not to use the SMS service for any unlawful purposes or to send messages that are abusive, harassing, or otherwise violate the rights of others. We reserve the right to block any user who violates these terms.
8. Amendments to Terms: We may update these Terms and Conditions at any time. If changes are made, we will notify you through SMS or post the updated terms on our website. Your continued use of the SMS service after any changes constitutes your acceptance of the new terms.
9. Disclaimer of Liability: Samar I Insurance Agency is not responsible for any delays, message failures, or service interruptions caused by factors beyond our control, including but not limited to carrier issues or technical problems.
10. Contact Us: For questions or more information about our SMS service, please contact us:
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Email: team@insurewithsamar.com
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Phone: 865-312-8777
